আমাদের অঙ্গীকার / Our Commitment
Khelo is Bangladesh's independent information hub for the gaming community. We believe that every player deserves a safe, secure, and responsible environment. This page outlines the comprehensive Under 18 Protection policy that governs our platform.
As part of our commitment to responsible gaming, we strictly prohibit anyone under the age of 18 from registering or using the Khelo platform. Our multi-layered age verification and enforcement measures ensure that minors are protected from inappropriate content and gaming harm.
বয়স সীমা / Age Limit
Khelo strictly enforces an 18+ age policy. Any user found to be under 18 will have their account frozen immediately.
যাচাই প্রক্রিয়া / Verification
Every user must complete NID or Passport verification, mobile OTP, and optional facial recognition during registration.
গোপনীয়তা / Privacy
All personal information collected during verification is encrypted and securely stored. No data is shared with third parties.
বয়স যাচাই পদ্ধতি / Age Verification
Khelo uses a three-layer age verification system designed to prevent underage registration effectively:
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জাতীয় পরিচয়পত্র / NID Verification – Users must upload a valid Bangladesh National ID or Passport. The system cross-checks against government records.
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মোবাইল OTP / Mobile OTP – A unique verification code is sent to the user's registered Bangladesh mobile number.
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ফেসিয়াল রিকগনিশন / Facial Recognition – For high-security accounts, facial recognition is used to match the user's identity documents.
অভিভাবক নিয়ন্ত্রণ / Parental Controls
Khelo recommends parents and guardians take the following steps to ensure their children's online safety:
ডিভাইস কন্ট্রোল / Device Controls
Enable built-in parental controls on smartphones, tablets, and computers to restrict access to gaming platforms.
টাইম লিমিট / Time Limits
Set daily screen time limits using Khelo's dashboard or your device's app management features.
নিয়মিত আলোচনা / Regular Talks
Discuss online safety with your children. Make them aware of the risks of underage gaming.
আর্থিক নিয়ন্ত্রণ / Financial Oversight
Monitor payment methods and disable transactions on shared devices to prevent unauthorized purchases.
রিপোর্টিং প্রক্রিয়া / Reporting Mechanism
If you believe a minor is using Khelo, or if you encounter any content that violates our policies, please report it immediately. Our dedicated safety team responds within 24 hours.
Email: [email protected]
Phone: +880-1712-345678
Office: House 42, Road 11, Banani, Dhaka 1213, Bangladesh
When reporting, please provide:
- The username or profile link of the suspected minor
- Screenshots or evidence (if available)
- Your contact information for follow-up
All reports are handled confidentially. We never disclose the reporter's identity.
ভেরিফিকেশন ব্যর্থ হলে / If Verification Fails
Accounts that fail age verification or are found to be underage are immediately restricted.
- Account freezing
- Data deletion
- Guardian notification
- Law enforcement cooperation